Shipping Policy

At Zaragoza perfumes, we are committed to ensuring your perfume shopping experience is smooth and satisfying. Here’s what you can expect with our shipping services:

• Processing Time: All orders are processed within 1-3 business days after payment confirmation. During peak seasons or sales, processing times may extend by an additional 1-2 days.

• Shipping Rates & Delivery Times: We partner with trusted shipping companies to offer a range of delivery options at checkout. Delivery times are determined by the shipping provider, with standard shipping typically taking 3-7 business days. Please note that we currently only ship within Turkey, and actual delivery times may vary depending on the courier's schedule and service availability..

• Order Tracking: Once your order has been shipped, you will receive a tracking number via email to monitor the status of your delivery.

• Customs & Duties: For international orders, customs fees, import duties, or local taxes may apply. These fees are the responsibility of the customer.

• Lost or Damaged Packages: If your package is lost or damaged during shipping, please contact our customer service team immediately so we can assist you with a replacement or refund.

For any questions or concerns regarding shipping, feel free to reach out to us at support@zaragozaperfumes.com. We are here to help!