Terms of service

Terms & Conditions of Sale

INTRODUCTION

These Terms and Conditions ("Terms") form a legally binding agreement ("Agreement") between you and Zaragoza Perfumes. When these Terms mention "Zaragoza Perfumes," "we," "us," or "our," it refers to the Turkish company Zaragoza Perfumes. If you use any of our services, we will refer to you as "user," "visitor," "you," "your," or "yours" in these Terms.

This website is owned and operated by Zaragoza Perfumes ("Us" or "We"). Our company is based in Turkey and specializes in the manufacturing and sale of perfumes via our website.

Please read these Terms carefully, along with our Website Terms of Use, Privacy Notice, and Cookie Notice, before using this Website.

IF YOU DO NOT AGREE TO THESE TERMS, YOU MAY NOT USE OUR WEBSITE.


PRIVACY NOTICE

Please review our Privacy Notice to understand our privacy practices.

By using this Website, you confirm that all data provided by you is accurate and up to date. You are responsible for maintaining and promptly updating account information for accuracy and completeness.


TERMS OF SALE

By placing an order, you agree to purchase a product on and subject to the following Terms. All orders are subject to availability and confirmation of the order price.

Dispatch times may vary depending on availability, and any guarantees or representations made as to delivery times are subject to delays resulting from postal delays or force majeure events, for which we will not be responsible. Please refer to our Delivery Charges notice for further information.

You must be at least 18 years old or the age of majority in your jurisdiction to make a purchase on our Website. If you are under 18 or the age of majority in your jurisdiction, you may not make a purchase on our Website. If you are under 13 years old, you may browse our Website but cannot provide personal information, make a purchase, or register on the Website. This Website is not directed to children under 13 years old. By accessing or using the Website, you acknowledge that you have read, understood, and agree to be bound by these Terms.

Zaragoza Perfumes retains the right to refuse any request made by you and reserves the right to close your online account at our sole discretion. If your order is accepted, we will notify you via email. When placing an order, you confirm that all details provided to us are true and accurate, that you are an authorized user of the payment method used, and that there are sufficient funds to cover the cost of the goods. The cost of products and services may fluctuate, and all prices advertised are subject to such changes. Please be aware that some of the goods sold on our Website may not be suitable for individuals under 18 years of age. Please take extra care when purchasing goods as gifts for those under 18.


OUR CONTRACT AND HOW THE CONTRACT IS FORMED

This Website is operated by Zaragoza Perfumes. If you have any questions about our products, services, or this Website, please contact our Customer Service team.

After placing an order, you will receive an email acknowledging that we have received your order ("Order Confirmation"). Please note that this does not mean your order has been accepted. Your order constitutes an offer to us to purchase a product or service. All orders are subject to acceptance by Zaragoza Perfumes, and we will confirm such acceptance by sending you an email confirming that the products have been dispatched ("Dispatch Confirmation"). The contract between us ("Contract") will only be formed when we send you the Dispatch Confirmation. The Contract will relate only to those products whose dispatch we have confirmed.


PRODUCTS AND SERVICES FOR PERSONAL USE

The products and services available on the Website, including any samples we may provide, are for personal and/or professional use only. You may not sell or resell any of the products, services, or samples you purchase or receive from us. We reserve the right, with or without notice, to cancel or reduce the quantity of any order that we believe may result in the violation of our Terms.


PAYMENT

You can pay on the Website using various payment methods. Upon receiving your order, we will perform a standard pre-authorization check on your payment method to ensure there are sufficient funds to complete the transaction. Goods will not be dispatched until this pre-authorization check has been completed. Your payment method will be charged once the order has been accepted.

REFUNDS AND RETURNS

If you are not satisfied with your purchase, you may return your item within 30 days, provided it is in its original, saleable condition, including original packaging. Refunds will be credited to the original payment method used to process the order. The cost of return shipping will be borne by the customer.

For further details, please contact our Customer Service team.


DISCLAIMER OF LIABILITY

All product descriptions, information, and materials posted on this Website are provided "as is" without warranties, express or implied. Zaragoza Perfumes is not liable for any inaccuracies or omissions in the content, nor for any damages resulting from the use or inability to use the Website.


GOVERNING LAW & JURISDICTION

These Terms and any access to or use of our services will be governed by the laws of Turkey. The proper venue for any disputes arising out of or relating to the Terms or any access to or use of our services will be the courts located in Turkey.


ENTIRE AGREEMENT

These Terms constitute the entire agreement between you and Zaragoza Perfumes and supersede all preceding and contemporaneous agreements. Any waiver of any provision of the Terms will only be effective if in writing and signed by a representative of Zaragoza Perfumes.